Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember certain information and support particular functions. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until they are deleted.

Fortunica Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other online identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is necessary.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information we hold about you. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

By using the Fortunica Casino website, you may encounter cookies placed by us and, in some cases, by service providers that support website operation, security, analytics or other functions. Depending on the type of cookie, we may ask for your consent before placing it on your device. You can change your preferences at any time where preference controls are available.

Cookies may be used for several purposes. The specific cookies in use may change as our website, services and technical systems develop. We aim to use cookies for legitimate and transparent purposes, including the following:

• To make the website function correctly and provide requested features.
• To support account access, session management and secure interactions.
• To remember settings, preferences and information you have entered during a visit.
• To help protect the website, accounts, transactions and users from fraud, abuse and unauthorised activity.
• To understand how visitors use the website, such as which pages are viewed and whether links or features work as intended.
• To identify technical problems, monitor performance and improve reliability.
• To measure the effectiveness of website content, communications and promotional activity where permitted.
• To provide content or advertising that may be more relevant to your interests, subject to applicable consent and privacy requirements.
• To support responsible gambling tools, account controls and other features designed to help users manage their play.
• To comply with legal, regulatory, security and operational obligations.

Essential cookies

Essential cookies are needed for core website functions. They may enable navigation, account security, login sessions, fraud prevention, technical load balancing and the delivery of services you request. Without these cookies, some parts of the website may not operate properly. Because they are necessary for basic operation or security, essential cookies may not be removable through a cookie preference tool, although they can usually be blocked through your browser settings.

Preference and functionality cookies

These cookies help remember choices you make, such as language, region, display preferences or other settings. They can make your experience more consistent and reduce the need to repeat information. If you reject these cookies, the website may still be available, but certain preferences may not be remembered and some features may be less convenient to use.

Analytics and performance cookies

Analytics and performance cookies help us understand website use and identify areas for improvement. Information may include the pages visited, approximate usage times, interactions with features, device or browser information and error details. We use this information in an aggregated or otherwise controlled way where possible. These cookies are intended to help us improve the service rather than identify individual users directly.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to your interests. These cookies may be set by us or by third-party providers acting on our behalf. They may use information about browsing activity across websites or services. Such cookies are generally subject to your consent and can be refused through available preference controls or browser settings.

Some website functions may be supported by third-party providers. These providers may place or access cookies and similar technologies to deliver services such as security, hosting, analytics, customer support, payment processing, communications, fraud detection or advertising measurement. A third party may process information in accordance with its own privacy notice and contractual obligations.

We take reasonable steps to select and manage service providers appropriately. However, third-party services may change over time, and their cookies may be updated or replaced. We do not control every technology used by an independent third party. You should review the relevant third party's information if you want to understand how it collects or uses data.

Information collected through cookies may include an internet protocol address, device type, operating system, browser type, approximate location, referring website, pages visited, session details and interactions with the website. Depending on the service and your settings, this information may be linked with an account or other information. We handle personal information in line with our Privacy Policy and applicable Australian privacy obligations.

Cookies are not used to remove your responsibility for keeping account details and devices secure. You should use a private, up-to-date device where possible, protect your passwords, avoid sharing account access and sign out when using a shared device. If you notice unusual activity, use the available account security or support processes without delay.

When you first visit the website, a cookie banner or preference tool may allow you to accept, reject or customise certain non-essential cookies. Your selections may be stored so that the preference tool does not ask you again for a period of time. If you delete the preference cookie, use a different browser or use another device, you may be asked to make your choices again.

You can usually manage cookies through the settings in your internet browser. Browser controls may allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is placed. Instructions differ between browsers and devices, so you should check the relevant browser or device guidance.

Disabling cookies may affect how the website works. If essential cookies are blocked, you may be unable to log in, use account features, access secure areas or complete certain activities. Blocking non-essential cookies may reduce personalisation, limit analytics or prevent some preferences from being remembered. Your browser settings may also need to be updated separately on each device or browser you use.

1. Review the cookie notice or preference tool when it appears.
2. Choose which optional cookie categories you are comfortable accepting.
3. Use your browser or device settings to remove or block cookies where needed.
4. Review your choices from time to time, particularly after updating your browser, device or privacy settings.
5. Read our Privacy Policy for further information about how personal information is collected, used, stored and disclosed.

Cookie choices do not necessarily control all forms of data processing. For example, information required for account administration, security, legal compliance or responsible gambling processes may continue to be handled where permitted or required. Cookie preferences also do not automatically withdraw consent from other communications or processing activities. Separate controls may apply to those activities.

We may update this Cookies Policy when our website, technologies, services, legal obligations or business practices change. The updated version will be made available on this page and may include a revised date or other indication of when it took effect. Changes will apply from the time they are published unless a different commencement date is stated.

We encourage you to review this policy periodically so you understand how cookies are used and what choices are available. If a material change affects how optional cookies are used, we may provide additional notice or ask you to confirm your preferences again where appropriate.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Fortunica Casino website. Do not include unnecessary sensitive account, payment or identity information in an enquiry unless it is specifically requested through a secure process.